Top Questions
How does billing work on VPool?
Fares are calculated based on distance and duration of the ride. Payments can be made securely through the app.
Are there any fees or surcharges?
We keep our pricing transparent. Any additional fees will be clearly communicated before you book a ride.
I'm having trouble logging into my VPool account. What should I do?
Try resetting your password through the app. If you still have issues, contact support at support@vpool.pk for help.
What should I do if the app is not working properly on my device?
Restart your device or reinstall the app. If the problem persists, contact our technical support team.
How can I provide feedback or report a technical issue?
Yes, we are open to collaborations. Reach out to marketing@vpool.pk for more details.
Does VPool support community initiatives or charities?
Use the feedback option in the app or email us at feedback@vpool.pk to report issues or share your suggestions.
